Key Features
"SMART FM b2c" is basically a business to consumer software which enables you to sell your services directly to consumers. This is designed, developed to be affordable IT solution without compromising on the features, quality and security. With this solution You can receive direct orders from consumers without a necessity of a middleman (marketplace platform). Mostly consumers prefer to deal directly with service provider which gives them more confidence, security and friendly environment. As the technology evolves day by day, In coming years there will be swift change on the consumer choices. So it is essential to gear-up from now to fulfil the future demand.
Ability to execute One time requests as well as long term contracts.
3 Level categorization of services enabling you to promote mutiple range of services in a single platform.
Create unique Costing Sheets with Discount Pattern for each services.
Receive / Respond For One time request & Long term contracts Communicate directly to requestors thru email & system notifications.
Notify Special Offers to Client using Advertisement Tool.
Bundled Products
Admin Application
Technician App
Mobile Application
Web Application
Key Features
- Creating Multiple Main & Sub Services(Example: Pest Control,Home Maid, Air Conditioning etc..)
- Create Questions for sub services to enable the requestor to reply while requestiong for services.
- Option to promote a service for direct online booking or request for a site survey before confirmation a order.
- Option to create one time order (or) Annual maintenance contract.
- Track order & site survey request.
- Service Contract Management.
- Asset Management.
- Preventive Maintenance scheduling for Annual Maintenance Contract.
- Staff Assignment.
- Helpdesk(Call Center) Module.
- Billing & Option to integrate with 3rd Party payment channels (example: Payfort).
- Employee Register.
- Post offers for services.
- Technician app for receiving & completing workorders.
- 2 way verification for requestor/customer registration.
Key Features
- Register as a customer/requestor
- Search for services
- Request for a site survey before confirmation (or) directly confirm order
- Track Order Status
- Receive email & SMS notifications on the progress of the order
- View service contract details
- View closed and upcoming schedules
- Billing (pay online) thru mobile
- Helpdesk to register complaints related to your contract
- View and modify your profile
- View history of services
Why SMART FM b2c
- Product is offered as "SaaS", Hosted in cloud and managed by Nanosoft team of experts
- Unlimited licenses for Requestor/Consumer Apps & Web Application (Product No. 3 & 4)
- Limited Licenses for Service Provider Web application & Technician App (Product No. 1 & 2)
- Pricing is monthly recurring which includes all 4 products & cloud services. (major savings/investment on IT)
- No Internal IT expertise required. Select >> Pay >> Use
- Build you own customer database
- Direct offering of services to consumers. Increases the confidence of the client as services are consumer eccentric
- Inbuilt Helpdesk (Call Centre)
- A lite version of CAFM software which enhances your services
- Developed by Nanosoft who are offering SMART FM a CAFM solution in MEA since 2007.
- No need to sell your services through middleman/platforms/search engines (example: dubizzle, Locanto, servicemarket, bfound, etc...), You can register with those search engines and link to smartwebb2c product so that the consumer can request directly using the software solution
SMART FM b2c
Pricing
X-Plore
2980AED/mo
Dedicated Host Account
1GB Desk Space
Unlimited Bandwidth
Unlimited Data Transfer
Powerful Admin Panel
1 Admin User
Limited CMS Access
Standard Mobile App Design
GET IT NOWwe work with
